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Refund Policy

We cannot cancel orders. Be sure to read all details of the piece that you are purchasing before you place your order to make sure that it is the exact piece that you want.

If you are not satisfied with your purchase, you may exchange it for another piece or store credit up to three weeks after your purchase. Your purchase must be returned in its original packaging.

If your item arrives damaged, please contact us within 30 days of your purchase and we'll gladly exchange your item free of charge.To exchange an item to Nailujel, first email us to let us know that we have a package coming from you.

Be sure to insure your package since we are not responsible for items that never make it. We will need your name, contact information and information on the exchange.